— SERVICE

Managed Acronis Cyber Protect for your business

Next-generation antivirus, EDR, integrated backup, and anti-ransomware protection in a single platform. We configure, operate, and monitor it — you focus on running your business.

— THE SERVICE

One platform. Everything your business needs to protect its systems and data.

Most businesses end up with three, four, or five security tools that don't talk to each other: an antivirus here, a backup agent there, a patch management tool somewhere else. Each one with its own console, its own support, its own license, and its own cost. Acronis Cyber Protect solves that by consolidating everything into a single certified platform.

Acronis Cyber Protect integrates in a single agent: next-generation antivirus protection with endpoint detection and response (EDR), automated backup to the cloud or your own infrastructure, specific ransomware protection with encryption-proof data copies, operating system and application patch management and automation, and continuous endpoint health monitoring.

The difference between having Acronis and having managed Acronis is enormous. Buying a license and activating the agent is not enough — the platform requires expert policy configuration, exclusion tuning, alert review, agent updates, and incident response. At mitecni.co, as an Acronis Cyber Protect Partner, we operate the platform for you: we configure it, monitor it continuously, and keep you informed.

That means if an endpoint triggers a suspicious-behavior alert at 2 a.m., our team sees it, evaluates it, and acts — it doesn't wait for someone at your company to discover it Monday morning. Containment time is what separates a minor incident from an operational crisis.

We have more than 20 years of experience managing technology infrastructure for Colombian businesses, with 2,000+ devices under management and a client retention rate above 90%. We operate under BASC, ISO 27001, and NIST frameworks, which means our security management follows documented, auditable processes — not improvisation.

— PROCESS

How we deploy Acronis Cyber Protect at your business

  1. 01

    Diagnostic and policy design

    We review your infrastructure, identify critical endpoints, servers, and workloads to protect. We define backup, retention, protection, and patch policies based on your company's risk profile.

  2. 02

    Deployment and configuration

    We install Acronis Cyber Protect agents on your endpoints and servers. We configure the centralized management console, connect backup storage (Acronis cloud, Azure, AWS, or on-premises), and run the first backups and security scans.

  3. 03

    Ongoing operation and monitoring

    From our management platform, we monitor protection status, backups, and security alerts. We apply patches within agreed maintenance windows, respond to incidents, and adjust policies as your systems evolve.

  4. 04

    Reports and periodic reviews

    You receive regular reports covering endpoint protection status, successful and failed backups, applied patches, detected threats, and actions taken. Service reviews keep the platform aligned with changes in your operations.

— FAQ

Frequently asked questions about managed Acronis Cyber Protect

What does Acronis Cyber Protect include?

Acronis Cyber Protect includes in a single agent: AI-powered antivirus, endpoint detection and response (EDR), backup to cloud or your own storage, specific ransomware protection with immutable copies, operating system and third-party application patch management and automation, vulnerability assessment, and file integrity monitoring. All managed from a centralized console.

Do you manage it or just sell the license?

We manage it. We don't hand you the licenses and walk away — we operate the platform for you as part of the service. That includes: initial policy configuration, continuous alert monitoring, incident response, patch application, backup management, agent updates, and regular reports. We are an Acronis Cyber Protect Partner with hands-on experience operating the platform.

Does it replace my current antivirus?

Yes. Acronis Cyber Protect includes a next-generation antivirus engine with EDR capabilities that replaces traditional antivirus solutions. And by consolidating backup and protection into a single agent, it eliminates the need for separate tools for each function. We handle the migration from your current antivirus as part of the deployment.

What happens if one of my devices suffers a ransomware attack?

Acronis Cyber Protect has specific ransomware protection: it detects mass encryption behavior in real time, stops the malicious process, and can roll back affected files from the most recent copy (which is protected and immutable). Additionally, our management console receives the alert immediately and we can isolate the compromised endpoint to contain the spread.

Does it work for servers as well as workstations?

Yes. Acronis Cyber Protect protects endpoints (Windows/macOS laptops and desktops), physical servers, and virtual machines (VMware, Hyper-V). It also includes protection for Microsoft 365 (Exchange, SharePoint, Teams, OneDrive). During the initial diagnostic, we identify all of your company's assets that need to be under protection.

"Strategic allies for 12 years. Ethical, responsible, and very well-prepared technicians."
Pedro Carvajal IT Director · Coosanandresito

ACRONIS CYBER PROTECT PARTNER

Does your business have antivirus, backup, and patches in separate tools that nobody manages?

Tell us how your infrastructure looks today and we'll show you how to consolidate it into a single managed platform.