IT Helpdesk, Backups and
Cyber protection for businesses
More than 20 years of experience providing fast and reliable IT Support and Cybersecurity services to many SMBs of Supply Chain, Accounting Firms and others in South Florida and Colombia, backed by our team of experts and market-leading technology solutions, allows us to guarantee a high quality service.
mitecni.co protects your data and optimizes your IT so you can focus on growing your business.
Is your IT infrastructure really helping to your business grow?
We put at your disposal our technical team, our experience and the most advanced technological solutions that will optimize the operation of your IT department and protect your technological infrastructure. We will help you turn your IT area into a strategic advantage for the growth of your business.
AUTOMATED BACKUPS
We understand that information is the most important asset in any business, so we use tools to automate and securely store your backups so that we can restore them in the event of an unexpected situation.
Quick, reliable recovery: Get fast and reliable recovery of your apps, systems and data on any device, from any incident.
File and disk-image backup: Back up individual files or back up the entire system as a single file, to facilitate bare metal recovery, to dissimilar hardware, if required. In the event of complete hardware failure, simply restore to new hardware.
Anti-malware scanning of backups: We ensure that you can always recover malware-free. Our tools scan your backups for malware By scanning full disk backups at a centrally, we can help find malware – ensuring users restore a clean, malware-free backup.
Multiple platforms: Centralize the protection of servers, virtual machines, computers, cloud environments and even mobile devices in one platform. Any new application or device is automatically protected, delivering continuous and comprehensive data protection.
Microsoft 365 / Google Backup: Complete, automated, cloud-to-cloud backup supporting email, drive, calendar, contacts, and more with restore up to 6 months back.
EMAIL PROTECTION
With 90% of attacks starting in email, this solution detects and filters malicious messages in the cloud, preventing them from reaching employee mailboxes, reducing your organization’s cybersecurity risk.
ADVANCED ANTIVIRUS
Our integrated cyber protection solution increases detection and response to the latest cyber threats, including anti-malware, web page filtering, backup virus scanning, exploit prevention, and more, and integrates with our other solutions in a single management console for monitoring and reporting.
Endpoint detection & response: EDR operates in real time, continuously monitoring, detecting and enabling response to anomalous activity. It collects security-relevant telemetry from endpoints and system logs to perform anomaly detection and drive informed response across affected endpoints.
Anti-malware and antivirus: Actively protect your data, applications and systems from advanced attacks with real-time AI-based static and behavioral heuristic antivirus, anti-malware, anti- ransomware, and anti-cryptojacking technologies.
URL filtering and categorization: Achieve compliance and increase productivity with advanced URL filtering, to control website access through a HTTP/HTTPS interceptor, create deny and allow lists for URLs and perform payload analysis for malicious URLs.
REMOTE MONITORING AND MANAGEMENT (RMM)
We use specialized software to monitor the operation of servers and workstations, keep them up to date with security patches, automate maintenance tasks, and ensure they are functioning properly.
REGULATORY COMPLIANCE
Our tools and services help your organization meet the cyber protection requirements of BASC and CTPAT, as well as NIST, ISO 27001, and others. Guided by the following principles:
Safety: Ensure that reliable copies of your data, applications, and systems are always available.
Accessibility: Make your data, applications, and systems easily available from anywhere at any time.
Privacy: Control who has visibility and access to all of your digital assets.
Authenticity: Create undeniable, certifiable proof that a copy is an exact replica of the original.
Security: Protect your data, applications, and systems against today’s ever-changing cyberthreats.
Our Plans
Get peace of mind while we manage your IT, protect your data and help you comply with regulations so you can achieve your business goals.
Starter pack
Minimum requirements for email and endpoint protection- Up to 2 Remote IT helpdesk services per month.
- Advanced Antivirus.
- Email Protection.
- M365/Google Workspace Backup.
Full managed IT
Full cyberprotection, backups and unlimited remote support.- Unlimited Remote IT Helpdesk Services.
- Up to 2 preventive maintenance and IT asset updates per year.
- Advanced Antivirus.
- Email Protection.
- M365/Google Workspace Backup.
- Patch Management.
- Monitoring.
- Endpoint Backup.
- On-site IT Support (for an additional fee).
Customized
Your business require special features, we're ready to help.- Tailored to your business needs.
- After-hours attention.
- Multiple locations.
- Dedicated engineers.
- Specific applications.
- And more…
Some of our clients
Our timely and reliable IT services have enabled us to build long-term business relationships with many companies for more than 20 years.
Let’s see what our clients say:
Contact us
Get in touch!
Questions? Do not hesitate to contact us, our advisers are at your disposal for any suggestion.
You can do it by any of the following channels.
PHONE
LOCATIONS
San Juan, PR
Bogota, CO
Medellín, CO
Cali, CO