We are a team with more than 20 years of experience providing IT Solutions to Small Businesses with remote workers and one or multiple branches in diverse industries like healthcare, food, call centers, construction, retail, logistics and more.
Mitecnico, your company’s IT in the best hands. We take care of your IT so you can focus on your business.
Our company currently manages more than 1,500 computers from diverse companies, empowering their IT to help them achieve their business goals.
It doesn’t matter if your team work entirely at the office or does hybrid work, we can provide realtime and reliable IT support wherever they are.
Let us transform your IT difficults in advantages to your company.
SERVER TECHNICAL SUPPORT
Emergency Services: We understand that a server failure can seriously affect your business, for this reason we have expert technicians available to provide priority attention to emergencies that may arise with the most important equipment in your company, we provide technical support by telephone or remotely with a response time of 15 to 30 minutes and, if necessary, a face-to-face service is performed with a response time of 1 to 2 hours depending on the distance of the closest available technician.
Tailored Service: Each company is different, that is why we carry out an in-depth analysis and based on that we propose solutions to improve your current servers, acquire new ones or implement Mirrors in the Cloud: that allow you to continue your business in the event of a local failure.
Backup of all your information by network on a NAS or even in the Cloud. With our help we can help you find the best option.
We support your different business’ critical IT areas while reducing costs and brings a quality service with fast response times, and a team willing to solve all requests from preventive maintenance of computers, slow computers to the installation of Servers (Windows, and Linux).
Many clients have trusted us over 20 years of experience in the business and corporate sector, with high levels of satisfaction and high retention rates.
We have helped our clients to implement friendly, safely and efficiently remote work for their collaborators,
CLOUD PBX PHONE SYSTEM FOR BUSINESS
Look more professional, with a virtual operator (PBX), extension system, call transfer between team members, conferences and much more.
Affordable phone system without additional devices, you can use your smartphone, this is a customized solution that fits the needs of your business.
HELP DESK AND COMPUTER TECHNICAL SUPPORT
We have an advanced Helpdesk Software that allows you to know the status of your services at all times and generate effective reports on the behavior of your company’s IT Area to support decision-making for the optimization and modernization of IT resources.
Our fast, reliable, remote and on-site service has allowed us to establish long-term relationships with many companies in diverse industries for more than 20 years.
Here are some of them.